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Online Security
The First National Bank of Jeffersonville understands that the security of your
personal and account information is important to you. We also understand that
our continued success as a financial institution relies on both our ability to
offer banking services to you in a secure manner as well as your responsibility
in keeping any access codes, passwords or PINs secure. To assist us in offering
these Web-based banking services in a secure manner, we employ a number of
measures, which are described below. These measures allow us, among other
benefits, to properly authenticate your identity when you access these services
and protect your information as it traverses the Internet between your PC and
The First National Bank of Jeffersonville.
Log-In protection for the end user
Every end user must privately maintain a combination of a password and Access
ID. Each user is required to establish an absolutely private password and Access
ID the first time they login to the system. In case the password is lost or
forgotten the administrator will be able to reset a default password for the end
user once The First National Bank of Jeffersonville has confirmed your identity.
The Bank does not have access to your Password and therefore is unable to
retrieve your Password.
Three (3) strikes and you're out
If an unauthorized person attempts entry into an end user’s account by trying to
guess a Login ID, IBS will disable the password on the third incorrect attempt,
thus invalidating the Login combination. If you accidentally activate this
security feature by unintentionally mis-keying a password three times, you would
need to call The First National Bank of Jeffersonville to reestablish the
password for that account. For example, a common mistake made by the end user is
having the CAPS-LOCK on while typing in a password.
To further protect you, a timeout feature is used. This feature will
automatically log you out of your current financial service session after a
15-minute period on our site.
Browser Security
The First National Bank of Jeffersonville also requires the use of secure
browsers to protect you while you access our online financial services. More
specifically, the personal and account information that flows back and forth
between your PC and The First National Bank of Jeffersonville must be encrypted
while in transit – secure browsers are how we achieve this level of protection.
Encryption is the process of scrambling information (typically for data
transmission) so that it can only be reassembled in its original clear text
format by someone who has the correct encryption key to do so. When used between
you and The First National Bank of Jeffersonville, this technology encrypts your
personal information as you send it to us, which only The First National Bank of
Jeffersonville can decrypt. Likewise, when we send personal or account
information to you, this technology encrypts it, which only you can decrypt.
This is possible through a 128 bit secure server (certified by VeriSign) so that
no unauthorized individuals can read or decipher the data.
Our server does not connect directly to the Internet
It is isolated from the network via a "firewall". All requests to the server are
filtered through a router and firewall before they are permitted access to the
server. A router is a piece of hardware that works in conjunction with the
firewall to block and direct traffic coming to the server. The router and
firewall define and limit access that "outside" computers have to the First
National Bank of Jeffersonville server.
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